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Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted at Joopzy?

We accept Paypal and credit cards.

How long will delivery take?

We ship worldwide and Our shipping time is usually within 2-3 weeks to USA, and 3 to 4 weeks to other countries.However, it may take up to 6 weeks to arrive depending on your location and how long it takes to get through customs

What is your return policy ?

We will refund you under these circumstances:

* If the goods are provably damaged
* If your order does not arrive within 45 business days
* The wrong items were sent

I’ve ordered multiple items and not all of them arrived

We generally ship multiple goods in separate packages to avoid any long delays in customs. This means they could arrive at separate times!

 

Where is your physical address?

Izzat Orujov 16, Baku, Azerbaijan, AZ1025

Send us an email